Due to the exclusive and time-sensitive nature of our sourcing services, a deposit is required to secure all requested items.
- A deposit is required to reserve and remove the selected item from the market, guaranteeing its availability exclusively for our clients. The remaining balance must be completed in 3 (three) calendar days to continue the shipment process.
- All orders are subject to a mandatory deposit payment before processing. The minimum deposit amount is determined based on the total estimated order value. Personal Uniques reserves the right to request an exceptional deposit amount for the limited-edition, high-demand and exclusive items*.
- 0-6.000EUR: 50% of the total order value
- 6.000-10.000EUR: 30% of the total order value
- 10.000-20.000EUR: 25% of the total order value
- +20.000EUR: 20% of the total order value
- Limited-edition, high-demand and exclusive items*: 75% of the total order value
- For items sourced pricing is unstable and subject to rapid fluctuations based on demand, availability and market conditions.
A deposit secures the item at the quoted price for a limited timeframe only (3 calendar days).
If the client fails to complete the remaining balance within the stated payment deadline:
- Previously quoted price is no longer guaranteed, Personal Uniques is under no obligation to honor expired quotations.
- The deposit terms may be adjusted to reflect current market value.
- Any increase in market price must be fully covered by the client before the transaction proceeds.
- If the client declines to proceed at the updated price, the deposit will be forfeited.
- Personal Uniques is not responsible for price increases, currency shifts, supplier repricing, or market fluctuation affecting grey market items.
- By submitting a deposit, the client acknowledges and accepts the risks associated with dynamic market pricing.
- All deposits are strictly non-refundable, except in cases where: Personal Uniques is unable to source the requested item, the item becomes permanently unavailable before purchase. Item is only available in another market with a price change (i.e: available in US and/or Asia, UAE, Canada markets instead of Europe, the deposit will be transferred to the updated price). Deposits are non-refundable in the following cases (including but not limited to): client cancellation after deposit payment, change of mind, refusal to complete remaining.
- Special boutique visits are conducted solely based on the customer’s confirmed intent to purchase and for the purpose of on-site sourcing/verification of the relevant product. Within this scope, the required deposit amount may vary depending on the type, value, and sourcing conditions of the product. The deposit payment must be completed in full within the specified date and time communicated to you. If the payment is not made within the given timeframe, the process will not be initiated and product sourcing cannot be guaranteed. In the event that the boutique visit is carried out and the product is made available, but the customer withdraws from the purchase or fails to complete the payment process, the deposit paid will be non-refundable.
- If a client fails to: complete the remaining payment respond within 3(three) calendar days the order will be considered abandoned, and the deposit will be forfeited.
- By paying the deposit, the client acknowledges and agrees that: the deposit represents commitment to proceed. The deposit forms part of a legally binding service agreement.
- By submitting a deposit payment, the client confirms that they: have read understood accepted this deposit policy in full.
The Distance Sales Agreement and all other terms and conditions and all other policies available on the www.personaluniques.com website form an integral part of this Agreement, and the relevant provisions shall apply.