Sourcing Policy

At Personal Uniques Luxury Fashion Concierge Services, we are committed to providing a transparent, reliable, and personalized sourcing experience. Our sourcing process is designed to ensure clear communication, authenticity, and efficiency from request to delivery.

Customers may submit sourcing requests by providing available item details, including:

  • Brand and item codes (if available)
  • Photos of the requested item
  • Collection information (vintage, past, current, or new collections)
  • Item codes (if available)
  • Preferred size, color and specifications (FR/EU, UK, US, if not specified FR/EU size will be sourced automatically)

Our team will begin sourcing the requested items only after the relevant information received.

Sourcing Methods

Depending on the brand, item availability, and client request, sourcing may be conducted through one or more of the following methods:

  • Worldwide Boutique Visits

Our team regularly visits authorized boutiques worldwide to source items directly.

  • Special Boutique Visits

For specific client requests requiring in-person boutique verification, special boutique visits may be arranged for our clients. These visits are available only for confirmed orders, and a deposit is required prior to arranging the visit. Please check our Deposit Policy. (LINK)

  • Market Sourcing

If items are unavailable through boutiques, sourcing may be conducted through trusted market networks. All market-sourced items are subject to authenticity verification procedures.

Pre-Orders

Pre-orders for new or upcoming collections may require a deposit to confirm sourcing. Deposit requirements and conditions are outlined in the Terms & Conditions. Please check our Deposit Policy. (LINK)

Pricing and Payment

Pricing is confirmed during the sourcing process and may vary depending on item availability, conditions (if pre-loved), and sourcing method. All payment methods and related terms are outlined in our Payment Policy. Please check our Payment Policy. (LINK)

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